A living laboratory comprises two main ideas:

  • Involving users in the creation and development of new products and services.
  • Experimenting in real world settings as opposed to actual laboratories or simulations.

There are a range of Living Laboratory methodologies, but in general this typically comprises the following key elements:

  • Co-Creation: co-design by users and producers.
  • Exploration: discovering emerging usages, behaviours and market opportunities.
  • Experimentation: implementing live scenarios within communities of users.
  • Evaluation: assessment of concepts, products and services according to socio-ergonomic, socio-cognitive and socio-economic criteria.