Mapping the Smart City Ecosystem

Defining Newcastle's System of Systems


What is the current and future potential of Newcastle's smart city ecosystem?

Newcastle City Council and its partners see a smart and connected city as an opportunity to radically transform the delivery of public services and infrastructure. This is motivated by achieving better outcomes for citizens, cost savings, operational gains and the economic benefits from positioning Newcastle as a globally recognised digital destination and tech hub.

Urban Foresight was commissioned by Newcastle City Futures to help build a shared understanding of the potential impacts and beneficiaries of investments in new smart city technologies and services in the city.

Our analysis established that smart cities could be worth up to £200 million to Newcastle’s economy by 2020. It also set out a comprehensive audit of the systems, suppliers and contractual arrangements in five key service areas.

These finding were informed by a comprehensive programme of interviews with stakeholders across the city and a series of workshops.

This informed a comprehensive report that set the context for Newcastle’s ambition, summarising past accomplishments and introducing a vision and principles to guide future progress. Key challenges and opportunities are identified which draw on the detailled audit of systems. The report concludes with five key recommendations to help deliver a successful smart city programme and to realise the significant benefits that this could deliver.

Read our report here.

Photo by Andy Kelly

What We Delivered

Practical insights and evidence to support decision-making, policy development and the case for investments

Professional engagement with relevant stakeholders and experts to uncover key insights and identify shared priorities

Tracking trends, spotting significant developments and understanding why they are important

We are expert at running workshops and focus groups, using a variety of tools and techniques to combine and share information from large and small groups

We have specialist toolkits to shape future outlooks, develop actionable strategies and open up new possibilities for innovation

Assessment of concepts, products and services according to defined social, economic and environmental criteria

Sector Expertise

We help our clients to navigate changes and undertake digital transformations that set them up for long-term success

Advising on ways to share, manage and exploit data assets

Advising on the commercial and disruptive potential of new technologies

We understand the connections between systems and how technology can facilitate more efficient and effective urban infrastructure and services

How new technologies and business models are transforming the way people and goods are transported to create better connected, healthier and more sustainable cities

Developing secure, clean and affordable energy systems that are optimised for renewables and integrate new products and services

Understanding and avoiding the negative impacts of businesses, cities and communities on the environment

Bottom-up understanding of the needs and motivations of citizens, as well as engaging with communities to inspire positive actions and behaviours

Advice on how new technology and services can create healthier and happier communities